I never got my banana split!!!
Upstairs for karaoke, there ,as well as in the restaurant below, I have noticed a sort of vagueness and something like diffidence/lack of confidence in the staff, maybe due to their English skills not being so good? They may take a table's order by jotting a few notes on what looks like a very small piece of paper, and you have to make sure you get in with your own individual order, or they might just take off with the order of your friends who are quicker. This all came to a head tonight, when in karaoke, as we were finishing the first course and my friends are still singing and the staff start to take a few dishes away, I jumped in with an order for a banana split, having no idea whether my friends wanted dessert. The waiter, with a long schoolboy-style fringe over his brow and solidly built, SEEMED to understand my shouted out order, giving me a sight nod as he walked away with dishes, although smile-free! If he had not understood, I thought he would come back to check on what it was that I wanted, but I thought " a banana split" is a fairly distinctive phrase. About 15 minutes later, with no sign of it and being concerned my friends might not want to wait too long as none had placed an order for dessert, I got a Thai speaking friend from Laos to check on the order. A slightly built young man said no order for a banana split had been taken, confirming this from the "fringe waiter" as he kind of bustled by with a bucket or something, and then this second waiter "officially" took the order, my Laos companion, an assertive person, being sure he had settled the matter. Another 15 minutes later, the bill having been brought and paid, and another of my companions, ready to move on, staring at me as if I was a kind of moron, I press my Laos friend if he thought the order was taken. He assured me the staff understood, and they had ordered me the banana split. As I was starting to get a bit obstreperous, my Laos friend pressed the second waiter as to whether they had taken an order for a banana split, and the answer was a very clear "No"!
Something needs to be done about those waiters skills. More positively, their baked potato with broccoli and cheese sauce, keeps me going back there!